Загруженный файл CV

Education

• Psychology, Bachelor's degree, master
  Moldova State University, Mun.Chişinău City, Moldova
  From 2020 to 2023
  • Academic Excellence: Graduated with top honors, consistently demonstrating a deep understanding of core psychological theories and advanced research methods.
  • Research Contributions: Conducted original research in areas such as cognitive processes, behavioral science, and mental health, contributing valuable insights that advance the field.
  • Published Work: Authored and presented research papers at academic conferences and published in peer-reviewed journals, establishing a foundation for scholarly influence.
  • Internship Experience: Gained hands-on experience through internships in clinical, educational, and organizational settings, applying psychological theories in real-world scenarios.
  • Innovative Projects: Developed and tested psychological interventions and tools designed to improve mental health outcomes, learning processes, or workplace dynamics.
  • Awards and Scholarships: Earned multiple academic awards and scholarships for outstanding performance and groundbreaking research in psychology.
  • Leadership and Mentorship: Led student research projects, organized psychology-related workshops, and mentored peers, demonstrating strong leadership and collaborative skills.
  • Practical Application: Applied psychological principles to solve complex issues, such as developing strategies for mental health support, improving organizational behavior, and enhancing educational methods.

Skills

• Problem-Solving and Critical Thinking
• Emotional Intelligence and Empathy
• Leadership and Team Management
• Technological Proficiency
• Academic & Research Writing
• Research & Analytical Skills
• Sales & Negotiation Skills

Work Experience

• CEO
  WatchPlus SRL, Mun.Chişinău City, Moldova
  Since April 2021

  • Strategic Leadership: Directed company vision and strategy, driving sustainable growth.
  • Revenue Growth: Achieved consistent financial targets through innovative business initiatives.
  • Team Empowerment: Built and led high-performing teams, fostering a culture of excellence and collaboration.
  • Market Expansion: Identified and capitalized on opportunities to expand market share and enter new territories.
  • Operational Efficiency: Streamlined processes to enhance productivity and reduce costs.
  • Stakeholder Relations: Cultivated strong relationships with clients, partners, and investors, ensuring long-term success.
  • Improved HR/Recruiter skills.

• Sales Supervisor
  KIVORK SRL, Chisinau, CV, Moldova
  From June 2023 to December 2024

  • Recruited, trained, and supervised a team of 15 sales representatives.
  • Exceeded Sales Targets: Consistently surpassed monthly and quarterly sales goals.
  • Team Development: Enhanced team performance through training, mentoring, and motivation.
  • Strategic Execution: Implemented innovative sales strategies, boosting revenue and market reach.
  • Minimized the total of penalty points for team by 35%
  • Helped underperforming agents to improve productivity by 30%, using tailored development plans.
  • Increased overall team sales by 48% within 1 year (with an average per team conversion of 32%) by setting clear KPIs, weekly coaching, and sales incentives.
  • Created transparent dashboards in Excel to monitor daily sales activity and conversion rates.
  • Process Optimisation: Streamlined workflows to improve efficiency and reduce errors.
  • Leadership Excellence: Fostered a collaborative team culture and developed future leaders.

• Sales Agent
  KIVORK SRL, Moldova
  From October 2020 to June 2023

  • Consistently Exceeded Sales Targets: Surpassed monthly and quarterly sales goals, achieving up to 120% of targets.
  • Developed and Managed Loyal Client Relationships: Built a strong portfolio of repeat clients, resulting in increased revenue and referrals.
  • Top Sales Performer: Recognized as "Salesperson of the Month" and awarded for outstanding performance and closing high-value deals.
  • Mastered Product Knowledge: Became the go-to expert on product offerings, enhancing customer satisfaction and trust.
  • Successful Sales Strategy Execution: Created and implemented targeted sales strategies, driving growth in new markets.
  • Effective Upselling & Cross-Selling: Increased sales revenue by successfully upselling and cross-selling to existing clients.
  • Lead Conversion Excellence: Converted a high percentage of leads into customers, consistently outperforming expectations.
  • Mentoring and Team Leadership: Led and mentored junior agents, fostering a collaborative environment and improving overall team performance.
  • Achieved High Customer Satisfaction: Maintained top customer satisfaction ratings, ensuring repeat business and positive referrals.
  • Optimized Sales Processes: Identified and implemented process improvements, increasing sales efficiency and reducing cycle times.

Languages

• Romanian: Native
• English: Fluent
• Russian: Fluent

Computer Skills

• CRM
• Google Drive
• Microsoft Excel.